CANCELLATION POLICY

All services will be conducted at the scheduled time unless weather conditions warrant otherwise. Santa Monica Surf School reserves the right to cancel any service if we believe ocean conditions are too dangerous. However, your credit for the cancelled services may be applied toward a future lesson, camp, or class, and a refund may be issued if rescheduling is not possible.

Each participating student must sign a Liability Form (which is required by the local government) on the day of the service, or Santa Monica Surf School reserves the right NOT to provide the service.

Cancellations, Rescheduling & Refunds

There is a $50 processing fee for ALL cancelled services. To ensure accuracy, refunds and cancellations must be submitted in writing to: info@SantaMonicaSurfSchool.com

Situations not included in the list below will be handled on a case-by-case basis.

Cancelling Lessons Lesson refunds take one to two weeks to process.

You will receive:

  • 100% refund (minus processing fee) for providing 72 or more hours notice by email.
  • 50% refund (minus processing fee) for providing 48 or more hours notice by email.
  • 0% refund for providing 24 or  less hours notice by email, but you may reschedule.
  • 0% refund or credit given for anyone who DOES NOT show up, or PROVIDE at least 24 hours notice by email.

Cancelling Lesson Packages

You will receive:

  • 100% refund (minus processing fee) for providing 30 or more days notice by email.
  • 50% refund (minus processing fee) for providing 15 or more days notice by email.
  • 0% refund for providing less than 15 days notice by email.
  • Packages expire twelve months from the date of purchase.

Rescheduling Lessons

You will receive:

  • 100% rescheduling credit for providing 48 or more hours notice by email.
  • 50% rescheduling credit for providing 24 or more hours notice by email.
  • 0% rescheduling credit for providing 24 or less hours notice by email, but you may reschedule.
  • 0% rescheduling credit given for anyone who DOES NOT show up, or PROVIDE at least 24 hours notice by email.

Cancelling Camps

Camp refunds take six to eight weeks to process.

You will receive:

  • 100% refund (minus processing & other fees) for providing 72 or more hours notice by email.
  • $125 cancellation fee will be applied to cancelled weeks, and packages (day/week).
  • If already attended camp, and you decided to cancel the reservation, you will be charged for each individual day attended at the SINGLE day rate in effect at that time.

Rescheduling Camps

You will receive:

  • The first rescheduled service is free.
  • A single processing fee of $50 will apply for each additional reschedule thereafter.
  • 100% rescheduling credit for providing 72 or more hours notice by email.
  • 50% rescheduling credit for providing 48 or more hours notice by email.
  • 0% rescheduling credit for providing 24 or less hours notice by email, but you may reschedule.
  • 0% rescheduling credit given for anyone who DOES NOT show up, or PROVIDE at least 24 hours notice by email.

Refunds or rescheduling credit for scheduled missed camp days will not be given. However, you may submit a request in writing to info@SantaMonicaSurfSchool.com.

We will respond to your request.

Camp Drop-off and Pickup

Drop-off is 9:15am and pick-up is from 12:30pm.

We ask that parents and/or guardians please honor the designated pick up times. We will allow a one time 30-minute grace period starting at 12:00pm. However, after 12:30pm, a $30 extended care charge will apply every additional 30 minutes.

Additional Services

Gift Certificates

  • are non-refundable
  • never expire
  • are redeemable for anything available on www.santamonicasurfschool.com

Business, Corporate, Film, Group, Non-Profit, Personal, and VIP – Events and Services

Rescheduling Additional Services

  • 15 or more day’s notice by email is required in rescheduling events.
  • The first rescheduled service is free.
  • A single processing fee of $200 will apply for each additional reschedule thereafter.
  • Any expenses incurred by Santa Monica Surf School or its affiliates due to the appointment change will be the responsibility of the contracting party.

Cancelling Additional Services

  • 50% off all deposits are non-refundable.
  • 50% refund (minus processing fee) for providing 15 or more days notice by email.
  • 0% refund for providing 15 or less days notice by email, but you may reschedule
  • 0% refund for providing 72 or more hours notice by email.

PRIVACY POLICY

Santa Monica Surf School is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.Santa Monica Surf School has established this Privacy Policy so that you can understand the care with which we treat your Personal Information.Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or company or other physical address, and an email address or other contact information. In the few instances where Santa Monica Surf School collects personally identifiable information, Santa Monica Surf School will not share it with other companies or individuals unless we need to share your information with certain third parties with which we have a business relationship in order to provide a product or service you have requested. We will not share with anyone personally identifiable information about you that is of a financial nature.If you, for any reason, feel that some of the pictures that were taken need to be removed for personal reasons, please let us know immediately and we will accommodate your request. If you would like us to remove the name from a photo caption or photo description, we will be glad to do so. If any specific adjustments to any photos of people shown on the site need to be made, please notify us. We will be glad to accommodate your request as soon as possible. For photos or videos given to Santa Monica Surf School for placement on the website, you agree to give Santa Monica Surf School unlimited usage rights with no economic compensation. By submitting any pictures, videos or other digital content, you are also giving Santa Monica Surf School a release to use the material for any purpose with unlimited rights without monetary compensation.

TERMS OF USE

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

NOTE: BY AGREEING TO THE TERMS AND CONDITIONS, YOU ARE PROVIDING YOUR ELECTRONIC SIGNATURE.

VISUAL: BOX

COPY: I HAVE READ AND AGREE TO THE TERMS AND CONDITIONS.

Welcome to the Santa Monica Surf School Website (the “Site”). Through the Site, you have access to content, documents, materials, information, products and services (collectively “Content”) such as photos, videos, communication forums and product information. By using the Site, you agree to follow and be bound by the following terms and conditions concerning your access to and use of the Site and the Content provided on the Site (“Terms of Use”) and our Privacy Policy. Santa Monica Surf School may revise the Terms of Use and Privacy Policy at any time without notice to you.Ownership of Site; Agreement to Terms of UseThese Terms and Conditions of Use (the “Terms of Use”) apply to the Santa Monica Surf School website located at HYPERLINK www.santamonicasurfschool.com and all associated sites linked to HYPERLINK www.santamonicasurfschool.com by Santa Monica Surf School. The Site is the property of Santa Monica Surf School. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. BY USING THE SITE YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.Copyright/Trademark InformationThe entire content included in this site, including but not limited to text, graphics, photos, or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Santa Monica Surf School. The collective work includes works that are licensed to Santa Monica Surf School. Copyright 2006-2014, Santa Monica Surf School, ALL RIGHTS RESERVED. All trademarks, service marks and trade names of Santa Monica Surf School used in the site are trademarks or registered trademarks of Santa Monica Surf School. All other trademarks and copyrights belong to their respective owners. The trademarks, logos, and service marks displayed on the website are registered and unregistered trademarks of Santa Monica Surf School and others. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the website without the written permission of Santa Monica Surf School or such third party that may own the trademarks displayed on the website.Use of Website DocumentsDownloading of any and all Documents from the Site may be used solely for personal, informational, non-commercial purposes; and the Documents may not be modified or altered in any way. Except where your use constitutes “fair use” under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, encode, post, transmit or distribute any Documents or other Content from the Site in whole or in part without the express authorization of Santa Monica Surf School.Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Santa Monica Surf School’s express prior written consent.Although we make this website freely accessible, we don’t intend to give up our rights, or anyone else’s rights, to the materials appearing on the website. The materials available through this website are the property of Santa Monica Surf School or its licensors, and are protected by copyright, trademark and other intellectual property laws. Santa Monica Surf School and its licensors expressly reserve all other rights and licenses. You are free to display and print for your personal, non-commercial use information you receive through this website, but you may not otherwise reproduce or modify any of the materials without the prior written consent of their owner. You are free to encourage others to access the information themselves on this website and to tell them how to find it. Any content that you copy from the site for personal use only, needs to be credited to www.santamonicasurfschool.com and linked to the site’s URL (http://www.santamonicasurfschool.com).You should assume that everything you see or read on the website is copyrighted material unless otherwise noted, and may not be used except as provided in these Site Terms and Conditions or in the text on the website without the written permission of Santa Monica Surf School. Santa Monica Surf School neither warrants nor represents that your use of materials displayed on the website will not infringe rights of third parties not owned by or affiliated with Santa Monica Surf School.Images of people or places displayed on the website are either the property of, or used with permission by, Santa Monica Surf School. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Site Terms and Conditions, or specific permission provided elsewhere on the website, or by written permission of Santa Monica Surf School. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of signing up for classes, showing others about the classes, for printing information about what to bring with you, or purchasing Santa Monica Surf School products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to pay Santa Monica Surf School or purchase Santa Monica Surf School services and/or products.Any other use of materials on this Site, including but not limited to the reproduction, distribution, display or transmission of the content of this site, is strictly prohibited, without the prior written permission of Santa Monica Surf School.Warranty DisclaimerThis site is provided as is and without warranties of any kind, whether express or implied. Santa Monica Surf School does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Santa Monica Surf School does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.Limitation of LiabilitySanta Monica Surf School shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site even if Santa Monica Surf School has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Santa Monica Surf School be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the site or any content, documents, materials, information, products or services downloaded or otherwise obtained through the use of this site.Term; TerminationThese terms and conditions are applicable to you upon your accessing the site and/or submitting information or making a financial transaction. These terms and conditions, or any part of them, may be terminated or changed by Santa Monica Surf School without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Applicable Laws, shall survive any termination.NoticeSanta Monica Surf School may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Santa Monica Surf School.Applicable LawsYour use of this site shall be governed in all respects by U.S. federal law and the laws of the State of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Santa Monica Surf School products or services) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Santa Monica Surf School products or services) must be commenced within one (1) year after the claim or cause of action arises. Santa Monica Surf School’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Santa Monica Surf School may assign its rights and duties under this Agreement to any party at any time without notice to you.Participation DisclaimerSanta Monica Surf School does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Santa Monica Surf School is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Santa Monica Surf School reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to Santa Monica Surf School in its sole discretion. Santa Monica Surf School reserves the right to make changes or updates to the site at any time without notice for any reason.IndemnificationYou agree to indemnify, defend, and hold harmless Santa Monica Surf School, its officers, directors, employees, representatives, agents, contractors, licensors and suppliers (collectively the “Service Providers”) from and against any and all claims, liabilities, damages, losses, expenses and costs, including reasonable attorneys’ fees, due to or arising out of your access to or use of the Site or Content on the Site, your uploading, emailing, posting, publishing or otherwise transmitting Content to any Forum, or resulting from any violation of the Terms of Use or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account, or your violation of any rights of another.Third Party Links, Websites, Content, Products and ServicesIn an attempt to provide increased value to our visitors, Santa Monica Surf School may link to sites operated by third parties. However, even if the third party is affiliated with Santa Monica Surf School, Santa Monica Surf School has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Santa Monica Surf School. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Santa Monica Surf School seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). Santa Monica Surf School reserves the right to remove any links to its site at any time, for any reason.The Site provides links to Websites and access to Content from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that Santa Monica Surf School is not responsible for the availability of, and Content provided on, third party Websites. You should refer to the policies posted by other Websites regarding privacy and other topics before you use them. You agree that Santa Monica Surf School is not responsible for third party Content accessible through the Site, including opinions, advice, statements and advertisements, and understand that you bear all risks associated with the use of such Content. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that Santa Monica Surf School is not responsible for: (a) the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. You agree that Santa Monica Surf School is not responsible for any loss or damage of any sort you may incur from dealing with any third party.

Copyright © 2006-2015, Santa Monica Surf School. All rights reserved.

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